NSW Commercial Cleaning
Last updated: 27/11/25
At NSW Commercial Cleaning (“we”, “us”, “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit nswcommercialcleaning.com.au (“the Website”) or engage with our services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide when you:
Contact us via our Website forms
Request a quote
Subscribe to our newsletter
Communicate with us via email or phone
This may include:
Full name
Email address
Phone number
Business or property address
Company details
Any additional information you choose to provide
1.2 Automatically Collected Information
When you visit our Website, we may automatically collect:
IP address
Browser type and version
Device information
Pages visited, time spent on pages, and referral URLs
Cookies and usage data
This data helps us improve Website performance, user experience, and marketing.
2. How We Use Your Information
We may use your information to:
Provide quotes and respond to enquiries
Deliver our cleaning services
Improve customer experience and communication
Send service updates, marketing content or newsletters (you may opt-out anytime)
Conduct data analysis to improve our Website and services
Meet legal, regulatory, or compliance obligations
3. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to:
Improve Website functionality
Analyse traffic and user behaviour
Support marketing and advertising campaigns (e.g., Google Ads, Facebook Ads)
You can set your browser to refuse cookies, but some Website features may not function correctly.
4. Sharing of Information
We do not sell or trade your personal information.
We may share information with:
Service providers, contractors, or partners who assist in service delivery (e.g., marketing platforms, payment systems, IT providers)
Third-party analytics and advertising platforms
Legal or regulatory bodies if required to comply with the law
All third-party providers are required to handle your information securely and in accordance with Australian privacy laws.
5. Data Storage & Security
We take reasonable steps to protect your information from:
Unauthorised access
Loss or theft
Misuse or disclosure
However, no method of transmission or storage over the internet is 100% secure.
6. Data Retention
We retain personal information only for as long as necessary to:
Provide our services
Comply with legal obligations
Resolve disputes
Improve our customer experience
7. Your Rights
Under Australian Privacy Principles (APPs), you have the right to:
Request access to the personal information we hold about you
Request corrections to inaccurate or outdated information
Opt-out of marketing communications at any time
Request deletion of your personal information where legally permitted
To exercise these rights, contact us using the details below.
8. Third-Party Links
Our Website may contain links to external sites. We are not responsible for the content or privacy practices of third-party websites.
9. Children’s Privacy
Our Website and services are not directed at individuals under 16 years old, and we do not knowingly collect information from minors.
10. Updates to This Privacy Policy
We may update this policy occasionally. The “Last updated” date at the top will reflect the latest revision. We encourage you to review this policy periodically.
11. Contact Us
For questions about this Privacy Policy or to request access/corrections, please contact:
NSW Commercial Cleaning
Email: info@nswcommercialcleaning.com.au
Phone: 02 8662 2726
Website: https://nswcommercialcleaning.com.au